![]() One way to prevent these calls may be to activate call blocking software on your phone, or through your cell service provider. If you have registered your number with the Do Not Call List and continue to receive unwanted spam texts or calls, you may be able to take further action. Unfortunately, not every company abides by the terms of the TCPA. Businesses that send texts or make phone calls to consumers who have given their consent must include an opt-out option. and requires companies to have a mechanism for consumers to withdraw their consent to be contacted at any time. The TCPA also prohibits solicitors from calling before 8 a.m. Businessesmay not contact consumers without their prior consent and are also not allowed to use a pre-recorded voice or an autodialer, which sends pre-written or pre-recorded messages to hundreds of consumers at once. In addition to protecting people who have registered their numbers with the Do Not Call List, the TCPA also provides other consumer protections. ![]() Generally, in order for an unsolicited text or call to be in compliance with the TCPA, the message must be purely informational and not sent in an attempt to solicit business. Are Realtors Allowed to Call Numbers on the Registry?Įxceptions to the Do Not Call List permit non-profit organizations, schools, health departments, and political candidates to contact consumers without their express consent, however, realtors are not included on the list of exceptions. However, there are some exceptions regarding who is still allowed to contact phone numbers registered with the list. If your number is registered with the list and you continue to receive calls, you may have legal options available to you. How to Check if a Number Is on the Do Not Call ListĪs of October, Do Not Call List registration reached an all-time high with 241.5 million actively registered phone numbers – an increase of more than 2 million since last year. ![]() ![]() The second most common complaints were about warranty and protection plans, while calls related to debt reduction were the third most common. About 71% percent of the complaints related to robocalls, specifically impostor robocalls. These complaints help the FTC track large-scale telemarketing schemes and take appropriate action against the companies at fault.Īccording to the FTC’s 2020 fiscal year report, there were more than 3.9 million telemarketing complaints lodged with the agency, a significant decrease from the 5.4 million received in 2019. Part of this enforcement relies on consumer complaints to the FTC about unsolicited telemarketing calls and other violations. The settlement was particularly noteworthy since it resolved the FTC’s first case against a Voice over Internet Protocol (VoIP) service provider. After you have registered your phone number with the list, companies have one month to comply and cease contacting you.įor example, in September Globex Telecom agreed to pay $1.9 million to both the FTC and the state of Ohio to resolve claims that it played a role in a credit card interest rate relief scheme. It is easy to sign up for the Do Not Call List online, and registration never expires unless you change your phone number. By registering your number with the Do Not Call List, you are essentially withdrawing your consent to be contacted by any entity that does not already have a business relationship with you. According to the Telephone Consumer Protection Act (TCPA), a law that protects consumer privacy, telemarketers and other businesses may only contact consumers who have given their prior express consent. The Do Not Call List is a national list of consumers’ phone numbers who have withdrawn their consent to be contacted by solicitors. Consumers who are tired of being harassed by intrusive calls have several options, including registering their number with the Do Not Call List. Unsolicited spam calls rose by nearly 20% in 2019, with 26 billion of these calls reported worldwide.
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